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All the #Media140 that’s fit to print

6 Nov

One of the recurring themes at the Media 140 conference in Sydney has been redefining the function of the journalist.

One perspective is journalist as curator – providing context, sifting and interpreting data to allow information to travel beyond our immediate horizons.

As I’m generally a helpful, kind and conscientious human being, not satisfied with merely providing the Twitterverse with peerless live reportage of the Media140 event, I have put together a list of the most interesting coverage of the two day conference for your edification and delight…

(N.B this is a starting point – I’ll be adding to the list as I find new content.  Please feel free to make suggestions, and apologies for any glaring omissions)

The chatter on Twitter

Laurel Papworth says journalists need to tear up their press cards -”it was always our content and we’re taking it back”.  It’s about the human narrative

Linen Suave on why the blogger  / journalism polarisation is a little like fighting bears.

Kate Taylor wants to see some innovation based love-ins…

Barry Saunders looks at Turnbull’s mode of engagement with his constituents

Valerio Veo is the bastard child of new and old media

Jay Rosen tells journalists to grok it before you rock it.

Crikey on the News journalist’s oversharing

The ABC coverage of Turnbull’s ghost tweets.

Kate Carruther’s pithy summary of the first day’s discussions

The Twitter usage during the Iranian elections case study from @riy

Using Google Wave rather than Twitter for the conference backchannel

Derek Barry on the ABC’s Mark Scott on the importance of new media and the ABC’s social media policy

Duncan Riley is enraged at the idea he’s not earning his clams online.

Jude Mathurine’s presentation on why the future of journalism is in mobile social networks in Africa.

Bernard Keane on Ghettos of agreement.

Margaret Simon’s coverage and roundup of Media140 on The Content Makers (HT Kate Taylor)

Stilgherrian’s Media 140 bookmarks on Delicious. (edit: Stil has also added what can only be described as the motherlode of Media 140 links to his blog.)

….and my guest post about authenticity over objectivity on Mumbrella.

The defining photo of the conference taken by Neerav Bhatt – Mark Scott.

ABC's Mark Scott- Neerav's Media140 photos

taming the twitterstream: online etiquette

1 Sep

Last night was the fourth Social Media Club Sydney event; excellent presentations by David Meerman Scott and Steven Noble on understanding social personas were followed by a lively debate touching on the topical issues of fake personas, public relations versus media relations and that hoary old chestnut, authenticity.

I think it was certainly the best event yet, but one issue that arose – and has been cited time and again in conferences, panel discussions and social media events – is the practice and etiquette around using and displaying the Twitter backchannel.

The ability to post ‘as it happens’ reportage is one of the main reasons Twitter is so wonderful; it gives people who aren’t present at a conference insight into the discussion, content and a sense of the room, and adds a conversational dimension to a space which, if well managed, can only enrich it.

Fixing the Twittersteam for conferencing is not the knotty problem that some people seem to think – here are my thoughts on how to solve it simply and without bloodshed…

First, block the spammers.  Any trending topic is immediately leapt upon by the army of bots who seize upon the hashtag in question with alacrity in the (surely) forlorn hope that someone will accidentally click their link. It’s annoying, it’s disruptive and drowns out event coverage from humans. Use Tweetdeck to create a group that registrants must apply to join in advance – this immediately cuts out the spamtards and potentially adds a sense of responsibility, diminishing the ability of people to lurk and post anonymously.  Then assign all API calls to that group to enable real time streaming.

Preventing people giving real time feedback and thoughts on a debate as it unfolds is not the answer, but rather, simply creating a better set-up: having a Twitterstream displayed behind a panel would not be a problem, were the panel also involved in what’s going on.

Having tweets unfurl across a screen behind the subjects of those tweets is a little akin to slapping a ‘kick me’ sign on someone’s back; it encourages irreverence and perhaps a lack of respect, resulting in a schoolyard dynamic.  Placing a monitor in front of the panelists neatly removes the ‘us and them’  barrier, becomes conversational, informative and engaging, giving panelists a barometer for the room’s atmosphere to potentially shape the direction of the debate.  It’s ok to make jokes; it’s acceptable to engage in banter – we’re social creatures in a social space after all – but spraying a kind of disrespectful virtual graffiti at the expense of people who aren’t able to respond is obviously poor form.

The other issue, of course, is that if you can’t rely on your wifi connection to provide real time tweets, then perhaps you shouldn’t use it at all – scrolling tweets that refer to events that occurred even minutes ago is disruptive, irrelevant and creates a disconnect between audience and panel.

It’s not the medium, it’s the mode.

Steven Noble, David Meerman Scott and Tim Burrowes onstage at SMCSyd IV

Steven Noble, David Meerman Scott and Tim Burrowes onstage at SMCSyd IV in front of the offending screen

Social Media for Kicks and Clicks (redux)

24 Aug

In breaking news, Barry Saunders has kicked the social media challenge up a gear:

..it struck me that this could be the perfect sequel to the velociroflcoptersaurus competition that Happener put on last year. So, if you’re interested, here’s the rules:
Your mission is to get the most clicks on this Youtube video within the next month.

If you want to compete, email me with the links you want to track. This could be a link to the video itself, or a link to a blog page of your own that you want to track, or both. I will provide you with a bit.ly link so that we can track the number of clicks through to those pages.

I like the way he thinks….

I’d argue that in the spirit of marketing via social media, clicks are the least important measure of success – offering little or no insight into engagement, reach or virality…..
But while not the key metric, clicks are still a metric, and I would be delighted to be able to help my talented friend fund her next film…

You in?

edit: it would probably make sense for me to post the link in question – Photographic Memory on Youtube

Social Media for Kicks: Photographic Memory

16 Aug

Embedded in this post is a short film called ‘Photographic Memory’ directed by my lovely friend Lara Leslie of Cut Both Ways, an independent film production company.

The film was a collaborative project involving 160 Londoners and 30 disposable cameras; each contributor took a self portrait and two photos of something representative of ‘their’ London, then passed the camera onto someone else.

The challenge is to get 50,000 hits on Youtube in the next month. Working on the premise that the more you do, the more you can do and because I adore the film, I have volunteered to devote my mad skillz to achieving this objective. So I’m putting my reputation, my somewhat overstretched schedule and possibly my sense of reason and proportion on the line to prove it can be done…

The film itself neatly represents the development of social spaces and communities so vital in social media, epitomising content distribution through viral or word of mouth tactics and demonstrating the way in which our social networks can enrich our understanding of the world, allowing us to view the familiar in new and transformative ways.
It’s that rare moment when art, life and work all align, and the opportunity to put professional practice into something one is personally so passionate about doesn’t come along every day. Carpe diem…

So if you like the film, tell someone about it. If you like it a lot, tell a lot of people.

Thank you.

Here’s the link for your retweeting, posting and sharing pleasure: http://bit.ly/filmhit

Photographic Memory

Update: the plug on this whole thing got pulled when life intruded. My grandmother died and so an emergency trip home meant I had neither time nor inclination to work on this.

I think the film got around 1000 views – a far cry from my intented goal, but I suppose every little helps.

Ghosts of the Cyber Dead

13 May

It’s been rather a mournful week one way or another, and I’ve been thinking of melancholy things.

Last week, I received the annual automated email reminding me of a friend’s birthday. My friend died a few years ago, but I can’t bring myself to turn off the notifications.  They arrive in my mailbox year on year, complete with the same silly joke he made, and I almost love that remembrance of his personality, his spark.

He would have been thirty on Monday.  (Consider donating to Cancer Research here).

I also logged into FriendsReunited recently. It’s probably been about a year and a half since I was last there, and I was greeted by an update about an old school classmate I know to be dead.

Because I have no more sense than to fill my head with morbid thoughts, I fell to pondering this…

What will happen to our online identities when our physical ones are gone?

It occurred to me that no one else on the planet has the locations of the profiles, passwords or identities I employ on the net.  This information is stored only in my head, and I would imagine I’m not alone in this.  Has it ever occurred to you to say to your best beloved,

“Dearest, in the event of my death, you’ll probably want to close down my Tumblr / Friendfeed / Bebo account. I’d so hate for you to be searching the internet and stumble over something upsetting to remind you of your loss in a moment of vulnerability. My master key is…”

Of course not!  You’ve not even made a will, for the love of god. You find income tax a terrifying struggle. But we will all have to start to consider this, as online property becomes increasingly valuable and our sense of our identity on the web becomes less a fad and more a simple necessity, a requirement for modern living.

Will our estates have to appoint a digital executor to trawl the web deleting our accounts; untagging our photographs; searching out long unused blogs and unfriending our connections?

Or will they remain, these digital ghost ships, drifting through cyberspace, haunting the web forever?

what’s in a name?

12 Mar

There has been some recent contentiousness (well, ok, a minor discussion between maybe four people, but on Twitter, sometimes that can seem really loud) on the subject of authenticity and whether or not you’re obliged to use your own name /image for your social network identity to be considered truly real.

So it seemed like time to haul this post out of the recesses of my mind….

The reason for choosing a nonsensical user name and avatar for most of the social networking sites I use was clear and defined in the beginning. Now the waters have become a little murkier.

First up, while my username may not represent my full official moniker, it doesn’t signify a lack of authenticity: I’d argue the opposite. My given name might tell you about my gender, race…maybe my age and the aspirations of my parents, but it doesn’t give you any insight into who I really am (we are not all lucky enough to be christened something as beautiful and evocative as  this or this. Creating a persona /avatar/ username that represents something about you, or that you choose to be associated with  is actually more transparent still – you’re wearing your heart on your sleeve, setting an intention for your practice.

Inauthenticity occurs when you seek to obfuscate, deny or distance yourself from your username or content. I have my twitter name on my business cards; I attend tweet ups; I’m transparent about who I work for and what I do there…there is not a moment where I am inconsistent in on vs off line presence.  It’s utterly simplistic to insist on  people using photos in their profiles; as any Gaydar.com user will tell you, a hot pic guarantees nothing.

Online (or at least in text based communities) you are only as good as your word.

I consider it somewhat akin to a branding exercise.  Packaging oneself, what one stands for, one’s values etc. in a way that is attractive to the consumer is natural behaviour in an attention starved world (disclaimer – if that were literally true, you can call me a wanker and punch me in the face when next we meet – it’s really more of an analogy, ok?)

In the noisy world of online communities – or indeed the physical world, isn’t it better to use a name / slash ‘branded avatar’ that speaks of you and your values?  I’m pretty sure last time I drank a Coke, I didn’t think of the Schweppes Pty parent company…You?

I studied cyber utopianism at university and was enthralled by the notion of creating interactions that were not informed or prejudiced by gender, ethnicity, appearance and whatnot but directly through a meeting of minds. I was young, I was naïve, I was enthused by the egalitarianism of online communication…I was probably off my face.

But what freedom, what unfettered potential; to be unencumbered by our limited and immutable physical selves, to be able send one’s intellect soaring to dance among the stars.

The reality was a little different. My first experience using IRC in the late nineties (using a non gendered, non-culturally located handle) was that all conversations were either unutterably banal or sexually predatory.  Often both.

The gap between the potential and the actual was so large and so depressing that I abandoned all interest in online communities and went and lived exclusively in the real world for a while. It’s ok, I’m back now.  But that experience informed my usage of digital communities, causing me to choose a theoretically genderless avatar, avoid using my own name etc.  I simply didn’t anticipate how twitter would work – and neither did you, if you’re honest.

Have I changed my mind about this? Somewhat.  But as it stands, I’m not hearing a huge clamour of people demanding I change my username or picture (hat tip to www.twitter.com/firstdogonmoon) so I’m going with the ‘if it ain’t broke don’t fix it’ option. If you disagree, you may implore me to take action via the comments forum, if you’re not Mark Pollard.

For your edification and delight, I thought I’d get down and dirty with a little semiotic analysis of the whole cat /tree thing.  Yeah, I know, always a crowd pleaser.
My idea was that the name and image were quirky/ funny/ surreal at first glance (denotation). In the second layer of meaning, ‘a cat in a tree seems’ like a comfortable juxtaposition but in fact connotes a disconnectedness; an animal outside its usual habitat.

“A fish out of water, a cat in a tree” conveys a sense of alienation. The symbolism of the tree implies a sense of spectatorship, detachment; perhaps even judgement – the cat looks down at you, the onlooker.  The cat’s inscrutability is softened by the absurdity of the suggestion that perhaps the cat is stuck. Fire brigades will be called; an undignified rescue attempt made; fur will fly.

Are you feeling it? Yeah, you love the cat!  Who’s with me? ;)

Five reasons why Twitter is not a gateway drug

25 Feb

If you’re reading this, there’s a high probability that you are already very connected to social media.  Working in this space means it’s sometimes my task to get those people who are not hooked on the social media goodness to at least try it, just once, maybe at a party… Of a number of different strategies, candidly, adoption of Twitter has been the least successful.

Here are my five reasons Twitter is not the social media gateway drug:

1) instant gratification
On Twitter, you get out what you put in. At the beginning of your twitter journey, you have to make a commitment of time and energy to find the people who will go on to enrich, entertain and delight you – as you will them – but there’s no instant hit. Twitter, to put it bluntly, doesn’t put out on the first date.

2) the law of diminishing returns
For Twitter to qualify as a gateway drug, it would need to be less satisfying every time you try it.  Conversely, the hit gets bigger and better.  The conversations deepen and the number of truly fascinating individuals you encounter increases.  There may come a point where your twitter account reaches critical mass, but by that point you’re at social media maven status (and are probably going to retire and keep bees rather than spend any more time on the internet where you’ve lived for the past seven years anyway).

3) soft option
Twitter is one of the most hardcore social networks around. It’s riddled with incomprehensible naming conventions, in-jokes and freaky memes that serve no recognisable purpose to the uninitiated. All the cool kids with their hashtags, retweets and thousands of followers are deeply intimidating to the social media newbie. If you’re unaware of the generally helpful and positive vibe, you’re probably going to lurk around trying not to embarrass yourself, and thus never attain that elusive Twitter high.

4) peer pressure
Are all your friends doing it? If they don’t work in the digital space, aren’t gamers or geeks, the chances are that they are only just starting to hear about Twitter.  Your parents are now just about hip to Facebook; around 346,000,000 people read blogs; everyone has seenYoutube content; you’ve probably read news via Digg.  These sites have a clearly defined purpose and value proposition, whereas Twitter is a little geekier and a little more confrontational.  Answering the question “what are you doing?” for an unknown audience subverts notions of public/ private space – you’ve probably found that extolling the benefits of twitter to your offline peers is met with some bewilderment or an arched eyebrow.    

5) are you feeling this?
Since the Twitter experience is clearly as varied as the number of people using it, as individual as its users, it’s rather difficult to know what you should be expecting.  If you can’t be sure you’re doing it right, rather than going on to seek that elusive social media rush elsewhere, the likelihood is that you may simply decide that the whole business is not for you and go on to seek alternative forms of recreation.  Table tennis, say, or cocaine.

caveat lector
I’m primarily talking about Twitter for the individual, not for commercialisation, branding, monetisation etc.. And for the record, I’m not advocating a sinister pusherman approach to evangelising social media practices or the digital world; quite the reverse, but I rather enjoyed my analogy and I hope you did as well. Yes, I may have got a little carried away. I also think that the ‘gateway drug’ is a ridiculous concept.

Stay tuned for the route into social media adoption that does work in the personal and professional context alike…

all singing, all dancing digital media showpony

20 Feb

I was recently reminded of this quote by theadrianflores, who pillaged it from Caterina.

“A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.” — Robert Heinlein

This idea of moribund specialisation was particularly timely given a recent conversation I had at the Geekdom; the kind that sometimes crops up when people are feeling the pressure.  Essentially it was a matter of semantics; what we label this activity or that and where the responsibilities lie.

You’ve been there too, I’m sure.  I know I’m not alone; at Tuesday’s The Digital Tipping Point a couple of speakers touched upon the issue of who is responsible for social media within an organisation.  Joel Postman talks about it in his new book SocialCorp which I’m reading at present (so far so fabulous – review coming very soon, when I have time to give it the critical appraisal it deserves).  It’s understandable; of all the disciplines of the new digital age, social media in particular is an unknown quantity for many corporates, and that means in all likelihood it will have to squeeze into an existing space, but which one?

Keep going along this path and you can find yourself embroiled in some serious squabbling:  blogging vs copywriting; where marketing begins and social media ends; whether responding to a comment on your corporate Facebook page is PR, sales or social media; what’s purely in the hands of a developer and what constitutes search engine optimisation….

But the reality is that we don’t have the luxury of isolationism; a hesitancy to engage with all facets of  new media or an attempt to silo these activities just tells me you’re not on the bus.

It’s not complicated: if you’re a web designer or developer, you need to ensure that people can easily get to your beautiful website; user experience and search engine accessibility are paramount.
If you’re writing copy for the web, why aren’t you talking to your SEO team to find out what terms to integrate into your text at the start, not the end of the process? If you’re running SEO, do you consider social media optimisation someone else’s job? 
When you post your press release online, do you consider how the back links could benefit your business? 
If you’re in advertising, are you talking to your social media specialist to get insights into your target market – a real life focus group is talking about your brand every day; how can you possibly afford not to be paying attention?

While I’m certainly not advocating a ‘jack of all trades, master of none’ approach, I do know that the people I love working with are the ones who embrace ideas from other disciplines; who make collaboration a delight and grok the big picture.  It’s always a pleasure to work with forward thinking, agile, flexible people, and I think it’s everyone’s responsibility to be part of the solution. Adapt or die…

So, since none of the skills I’m concerned with made it to Heinlein’s list, maybe we need a new set of competencies for the Web 3.0 human?  Incidentally, I can handle thirteen out of Heinlein’s twenty one.  Some of them I simply haven’t had the opportunity to try yet..and some I hope I never have occasion to.

Your score?

work in progress

18 Jan

just a holding page while I mess about with DNS and other such glamorous stuff….Until then, be entertained by this:

Coincidentally, this song was released in the year of my birth; further proof that it was a year of extraordinary creativity and energy…Al Stewart, punk, me…..

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