Archive | November, 2009

Why FourSquare is anything but…

24 Nov

FourSquare. In the immortal words of Thierry Henry, “let me break it down”.

FourSquare defines itself as “part friend finder, part social city guide, part nightlife game’.

The team claim that they “wanted to build something that not only helps you keep up with your friends, but exposes you to new things in and challenges you to explore cities in different ways.”

It’s a geosocial site (and application) which enables you to ‘check in’ at places and share details about your activity. More importantly – and this is what sets it apart from BrightKite et al -  it syncs info about local businesses to enable you to share your favourite places, give people tips about the things and places you love and create a to a to-do list based on the recommendations of friends and neighbours.

The opportunity for business is enormous, allowing brands to reward consumers who are advocates, to monitor, engage with and respond to users and to further cement consumer loyalty, e.g. offering you a free coffee if you check in at your local cafe four days in a row.

The B2C commercial imperative is obvious – can businesses afford not to have a presence on FourSquare?

The reason it’s so addictive – and will, I predict, become massive in Australia – is that it’s framed as a competition, with  just enough hipster credibility not to feel contrived.

You become the Mayor of a certain location by checking in there more frequently than anyone else, are given badges for particular activity (adding new places, spiked activity at night etc.) and user statistics are updated weekly on each city’s leaderboard (currently Likeomg, Warlach and I are amongst Sydney’s biggest hitters) – thus appealing directly to the ego and plugging in to our desire to be seen as influential, in the know, hyperconnected digital douchebags….

Rewarding users by offering them ultimately meaningless and arbitrary trophies demonstrates an extremely sophisticated understanding of the psyche of the early adopter/ digital native on the part of the creators.

It’s been hit by so much activity in Australia since its launch (in Brisbane, Sydney and Melbourne) on Friday that the servers needed to be upgraded, and I am still finding much of the functionality within the website is limited and buggy. It works like  a charm on iPhone though, which is after all where the heaviest use will occur.

Scoble says FourSquare is the next big thing, suggesting it’s as significant as the Twitter API release:

“It enhances your experience in each location. Check in at the Half Moon Bay Ritz and you’ll see tons of “tips” that people have left for you. Francine Hardaway, for instance, tells you where the best dog beachis. I tell you how to save $40 on smores. Other people tell you that Tres Amigos is the best Mexican place nearby”

This certainly looks like the first site developed for internet on the move that’s actually going to make it to the mainstream – the execution isn’t quite there yet but it seems to be well thought through at a strategic level, cleverly rationalised and with the key component -monetisation – built in from the beginnning.

FourSquare: pressing the “go viral” button any day now….


The Charter for Compassion: using our social media powers for good

16 Nov

I was honoured to be asked to participate in the Charter for Compassion short film in which a number of Australians gave their views on what compassion means to them. It was very rewarding to watch as social web tools were pressed into the service of doing good in the world, with no commercial objective.

More importantly, it was a genuinely humbling experience, not only because of the stories I heard during the filming, but also because thinking about the word and the concept made me realise how deeply held my belief in the importance of compassion is, how I often overlook this amidst the noise and distraction of my busy modern existence and how fervently I believe I need to act with compassion in order to feel a sense of ease and self-worth.

The brief connections and tiny interactions we carry out every day are charged with potential; each one is the chance to change someone’s life for the better. What I do at work is all about these moments of contact, and since I have no problem with the notion of “adding value” to interactions on behalf of a brand, or in a commercial context, why don’t I invest every single moment in my personal life with the same weight?

Because I’m tired, or preoccupied, or running late, because trying to understand why you’re being obnoxious is more effort than dismissing you, because if I give two dollars to this guy I’ll feel guilty for not doing the same to the next person who asks, because frankly I don’t like the look of you, because I’m having a irksome day…these are all reasons to not act with compassion.

But I want to live in a world where strangers smile at each other, where children don’t die of neglect in the middle of large cities, where we help isolated, damaged people rather than ignoring them, where we welcome outsiders into our communities, where we reach out with kindness to someone every single day of our lives. If I want to live in this world, I have to create it myself, and this is my commitment to doing that.  It’s not an avowal of sainthood, just a recognition that all good practice comes from mindfulness.

Because one day I might be down, and I hope you’ll be there to lift me up.

I was privileged enough to be interviewed along with some inspiring people:

In order of appearance, they are: Adriano Zumbo, (me), Dr Stephen Saunders, Neil Perry, Melissa Leong, Barry Saunders, Mitzi Macintosh, Mark Pollard, Julie Posetti, Venerable Sujato Bhikkhu, Gavin Heaton, Reverend Raymond Minniecon, Bronwen Clune, Reverend Bill Crews, Rabbi Mendel Castell, Graham Long and Tim Burrowes.

Learn more and affirm the Charter now at charterforcompassion.org.

 

Thanks to Natalie for inviting me to get involved.

Australians on Compassion from TED Prize on Vimeo.
The Charter is here:

All the #Media140 that’s fit to print

6 Nov

One of the recurring themes at the Media 140 conference in Sydney has been redefining the function of the journalist.

One perspective is journalist as curator – providing context, sifting and interpreting data to allow information to travel beyond our immediate horizons.

As I’m generally a helpful, kind and conscientious human being, not satisfied with merely providing the Twitterverse with peerless live reportage of the Media140 event, I have put together a list of the most interesting coverage of the two day conference for your edification and delight…

(N.B this is a starting point – I’ll be adding to the list as I find new content.  Please feel free to make suggestions, and apologies for any glaring omissions)

The chatter on Twitter

Laurel Papworth says journalists need to tear up their press cards -”it was always our content and we’re taking it back”.  It’s about the human narrative

Linen Suave on why the blogger  / journalism polarisation is a little like fighting bears.

Kate Taylor wants to see some innovation based love-ins…

Barry Saunders looks at Turnbull’s mode of engagement with his constituents

Valerio Veo is the bastard child of new and old media

Jay Rosen tells journalists to grok it before you rock it.

Crikey on the News journalist’s oversharing

The ABC coverage of Turnbull’s ghost tweets.

Kate Carruther’s pithy summary of the first day’s discussions

The Twitter usage during the Iranian elections case study from @riy

Using Google Wave rather than Twitter for the conference backchannel

Derek Barry on the ABC’s Mark Scott on the importance of new media and the ABC’s social media policy

Duncan Riley is enraged at the idea he’s not earning his clams online.

Jude Mathurine’s presentation on why the future of journalism is in mobile social networks in Africa.

Bernard Keane on Ghettos of agreement.

Margaret Simon’s coverage and roundup of Media140 on The Content Makers (HT Kate Taylor)

Stilgherrian’s Media 140 bookmarks on Delicious. (edit: Stil has also added what can only be described as the motherlode of Media 140 links to his blog.)

….and my guest post about authenticity over objectivity on Mumbrella.

The defining photo of the conference taken by Neerav Bhatt – Mark Scott.

ABC's Mark Scott- Neerav's Media140 photos

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